Welcome to NativeMobi Ltd.
+1-6265507722
[email protected]Welcome to NativeMobi Ltd.
+1-6265507722
[email protected]
This Policy is applicable worldwide and applies to all of our Websites and Services where we provide a link to this Policy, including Services available on Third Party Platforms, unless otherwise stated or unless we provide a link to a different policy. All Websites and Services that are governed by this Policy will contain a prominent link to this Policy on or near the homepage of the Website (or through a pop-up window on any mobile and/or other Internet connected devices (鈥淲ireless Devices鈥? where possible.
This Policy applies only to information that we collect online through use of the Websites or Services. It does not apply to information that we may collect through other means. The Websites and/or Services may contain links to other websites that are owned or operated by third parties (referred to in our Terms of Service as 鈥淟inked Sites鈥?. When you click on any link for a Linked Site and/or visit a Linked Site鈥檚 website, you should be aware that you are leaving a NativeMobi Website, and this Policy does not apply to any such Linked Sites. Additionally, if you use our Services on or through a Third Party Platform, including via any Wireless Devices, your privacy will also be subject to the privacy policies and terms of service of the Third Party Platform. We do not control and are not responsible for the terms of service, privacy policies and/or practices of any Linked Sites or any Third Party Platform you may use to access the Websites and/or Services, and you should review the policies and agreements of such Linked Sites and/or Third Party Platforms carefully.
NativeMobi may collect different information from or about you depending upon the manner in which you use the Websites or Services. The following examples are provided to help you better understand the information we may collect through your use of and/or interaction with the Websites and/or Services:
When you use or connect to a NativeMobi Website or Service on or through a Third Party Platform, such as Facebook or other social networking site, (including using a Third Party Platform account to sign into a NativeMobi Website or Service), you allow us to access and/or collect certain information from your Third Party Platform profile/account (such as your Facebook account) as permitted by the terms of the agreement and your privacy settings with the Third Party Platform. The information you allow us to access and collect varies depending on the NativeMobi Service you use as well as the terms of the Third Party Platform and your privacy setting thereon. By way of example only, NativeMobi may access and/or collect some or all of the following information from your Third Party Platform account when you use or connect to a NativeMobi Website or Service on or through a Third Party Platform:
By using a NativeMobi Service on or through a Third Party Platform, you are authorizing NativeMobi to collect, store, and use your Third Party Platform Information in accordance with this Privacy Policy and as allowed by the terms of the Third Party Platform and your privacy settings with the Third Party Platform. You may choose to not allow the Third Party Platform to provide us with certain information about you, but you might not be able to use certain features of our Websites and/or Services.
When you use a NativeMobi Service (either through a Third Party Platform or directly on a NativeMobi Website) we may assign you a unique identifying number (鈥淚D number鈥? which is not publically displayed to other NativeMobi users. Additionally, you may be able to select a user name and/or in-game character name (collectively, 鈥淯ser Name鈥?. Please note, your User Name will be publically viewable by others who have access to the Websites and/or Services, and, in some instances, may be viewable to others outside of NativeMobi through Internet searches and/or indexing. We recommend you do not use your real name or other information that may be used to personally identify you as part of your User Name as this information may be used to make unwanted contact with you by third parties. We are not responsible for your User Name and/or the manner in which is may be used by third parties.
If you use a NativeMobi Service on or through a Wireless Device, we may, in accordance with the terms of any applicable agreement with the Wireless Device carrier (and as allowed by your privacy settings) collect certain information such as your unique device identifier (a number automatically assigned to your mobile or wireless device), , device type, and information you choose to provide or share, such as e-mail address(collectively 鈥淢obile Information鈥?. We may send push notifications to your mobile device to provide game updates and other relevant messages. You can manage push notifications from the 鈥渙ptions鈥?or 鈥渟ettings鈥?page within the mobile application. You also may be able to manage them from your device鈥檚 settings page for the mobile application.
We do not ask you for, access or track any precise location based information from your mobile device at any time while downloading or using our Mobile App.
When you use any of the Websites or Services (including through a Third Party Platform) we will collect any information you provide to us directly such as the following:
Registration Information: In order to use certain features of the Websites or Services, you may be required to register for an account, and in that case, we will collect and store any registration information you share with us such as, without limitation, your date of birth, age, e-mail address, password and other information that helps us confirm your access to your account and understand more about who you are (鈥淩egistration Information鈥?.
Profile Information: For some NativeMobi Websites or Services, you may also have the option of providing additional information about yourself to create a user profile (鈥淧rofile鈥? that will be publically viewable by others. We will collect the information you share with us in creating your Profile such as your, first and last name, user name, date of birth and gender, You should exercise care and caution in creating your Profile as your Profile, including your Profile Information, will be publically viewable to others and may in some instances be index by search engines and viewable outside of the NativeMobi Websites and/or Services. Your Profile and/or Profile Information may be used by third parties to make contact with you in unwanted ways, and NativeMobi is not responsible for information you supply in your Profile and/or the manner in which it is used by others.
Public Posting/Shared Content: Some of the NativeMobi Websites or Services may allow you to interact with other users and/or post, share, communicate with, or otherwise transmit content publicly, such as by participating in player forums, message boards, news feeds, status updates, posting public comments to users鈥?profiles, sending messages or invitations to other users, chatting with other users, posting photo, and/or posting comments to a wall (collectively 鈥淪hared Content鈥?or 鈥淧ublic Posting鈥?. We may collect and store archives of such Public Postings on Eptonic鈥檚 servers, and all Public Postings are subject to this Privacy Policy and may be used or disclosed pursuant to the terms of this Policy and the Terms of Service, including but not limited to protecting the safety and well being of members of the public, minors, NativeMobi users, our employees, and our Websites or Services. Keep in mind that your Public Posting will be visible to anyone who has access to the Websites or Services and may in some instances be viewable outside of NativeMobi as such Public Postings may, in certain instances, show up in Internet searches and/or be indexed by search engines. Using certain tools, it may be possible for you or third parties to copy, cut, and/or post your Public Posting or other information to different locations (including to websites not owned/operated by NativeMobi). This may result in the disclosure of private information on third party websites鈥攆or which NativeMobi is not responsible鈥攁nd, in some cases, may subject you to liability for information posted by or about you. Therefore, you should exercise caution in all Public Postings, and we recommend you do not provide personal information that may be used to identify and/or contact you in a Pubic Posting. To request removal of your personal information from our public forums, contact us at [email protected] In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. On some NativeMobi Websites and Services, your User Name as well as your Profile Information may be displayed in conjunction with your Public Posting. Thus, those accessing this information may be able to identify you, using other available source of information, such as your related Third Party Platform account or information on other websites.
Payment Information: If you purchase any products or services through our Websites or Services, such as in game virtual currency or goods, we may collect certain information regarding your purchase (such as your name, zip code, purchase) as necessary to process your order, and you will be required to provide certain payment and billing information directly to our payment processing partners, such as but not limited to your name, credit card information, billing address, and zip code. We do not directly access, store or collect your credit card information, and we will not use your payment information we collect except as needed to fulfill your purchase and/or communicate with you regarding your transaction.
Friend鈥檚 Contact Information: If you wish to use our service to tell a friend about the Websites or Services via email or text message, we may ask for your friend鈥檚 name, e-mail address, phone number and other information, (all of which we will collect and store), and we will automatically send your friend an e-mail, and one reminder, inviting him or her to use our Websites or Services. NativeMobi may use and store such information for several purposes including, sending e-mails to your friend and tracking the success of our referral program. Please note, when sending text messages your carrier rates may apply. When you send an email or text message to your friends through some of our mobile applications we will access your phone鈥檚 contact list for the sole purpose of sending these communications. Your friend may unsubscribe from such messages by using the 鈥渦nsubscribe鈥?link at the bottom of the communication. If your friend would like to request that we no longer use or store this information they may contact us at [email protected] We may also offer you the ability to import or upload your address book contacts or enter your contact鈥檚 e-mail addresses (collectively, 鈥淐ontact Information鈥? so that we may invite your contacts to use our Websites and Services and/or so that you may find and interact with them on our Websites and/or Services. If you provide us with your Contact Information, we will store it unless you instruct otherwise by submitting a request [email protected] nd we will use this information to help you and your contacts connect on our Websites and Services. All Contact Information that you provide will be subject to and governed by this Privacy Policy.
Sweepstakes, Promotions, and Surveys: From time to time, we may ask you to complete a survey, participate in our loyalty programs and/or offer you the opportunity to participate in Promotions (as defined in the Terms of Service https://www.eptonic.com) on our Websites, via the Services, or through a Third Party Platform. If you choose to participate in a Promotion, we will collect and store the information you provide in connection with your participation in the Promotion, such as your name, ID number, e-mail address, date of birth, phone number and whatever other information you provide, and we will use and/or disclose that information in accordance with this Privacy Policy unless stated otherwise, such as in the official rules (or other guidelines) of the Promotion or as stated in another privacy policy that may govern the Promotion. All of our Promotions are intended for people who are the age of majority in their respective state, province, or country unless otherwise expressly stated. In all cases where required, Promotions will have official rules or guidelines that outline what information is being collected or users will be directed to the most recent version of this Policy. In some cases, the information collected will be used only to administer the Promotion; in other cases, the information collected will be used for Eptonic鈥檚 or sponsor鈥檚 marketing purposes. Your information may be used to contact you for winner notification, prize delivery confirmation or other related purposes and/or in accordance with this Policy. Your entry in the Promotion may also result in your being added to our mailing lists as well as those of our promotional partners associated with the contest or sweepstakes. Acceptance of a prize may require you (unless prohibited by law) to allow us to post publicly some of your information on our Website, such as on a winner鈥檚 page, in the event you win a contest or sweepstakes. In some instances, a third-party advertiser or sponsor may operate or host a Promotion on our through our Website or Service, and collect your information. In those cases, where we are not the sponsor or operator of the Promotion, we have no control over the information collected and you should review the official rules as well as the advertiser鈥檚 or sponsor鈥檚 privacy policy applicable to the Promotion before participating.
NativeMobi may use the information we collect through your use of the Websites and Services for a variety of purposes, primarily related to providing and improving the quality of our Websites and Services. For example, we may use the information we collect in the following ways:
We will only share your information (including personal information) with the following third parties or under the following circumstances or as otherwise described in this policy:
Safety, Security, Cooperation With Law Enforcement, & Compliance With Legal Obligations.We may disclose your information to third parties, including your personal information, if we, in our sole discretion, have a good faith belief that disclosure is: (1) permitted or required by law; (2) requested in connection with or relevant to a judicial, governmental or legal inquiry, investigation, order, or proceeding; (3) required or reasonably necessary pursuant to a valid subpoena, warrant or other legally valid inquiry or request; (4) reasonably necessary to enforce our Terms of Service, this Policy, or any other legal agreements; (5) required to detect, prevent, or otherwise address fraud, abuse, misuse, potential violations of law (or rule/regulation), and/or security or technical issues; or (6) required or reasonably necessary to protect against imminent harm to the rights, property or safety of NativeMobi, our users, employees, any minors, members of the public and/or our Websites and Services. We may also disclose information about you to our auditors or legal advisors in conjunction with accessing our disclosure obligations and/or rights under this Policy.
Third Party Service Providers, Contractors or Agents. We may share your information with third party companies that perform services on our behalf, including payment processing, order fulfillment, data analysis, marketing services, e-mail campaigns, hosting services, and customer service. While providing the services for us, these companies may access your personal information, and are required to use it solely as directed by us for the purpose of our requested service. In some cases, when you provide information to us using a third-party interface, your information may be collected subject to the third party's privacy policy.
Business Transfers, Sales or Mergers or Divestitures.In the event that NativeMobi undergoes a business transition, such as a merger, acquisition, corporate divestiture or dissolution (including bankruptcy), or a sale of all or a portion of its assets, we may share, disclose or transfer all of your information, including personal information, to the successor organization in such transition.
Business Partners.In conjunction with the running of our games we may partner with a third party to assist us in providing you with our services. We will share the information you provide us through your social network such as (1) your first and last name, (2) your profile picture or its URL, (3) your user identification number of the pertinent social network, which is linked to publicly available information such as name and profile picture (4) the login email you provided to the pertinent social network upon registration; (5) game play information with these third parties so they may facilitate the use of our service as well as contact you about other games which may be of interest to you, service notifications and to solicit your feedback and input. If you do not wish to have this information shared please do not use our services. If you wish to no longer have your personal information used by our partners you may contact us at [email protected] and we will facilitate your request to the partner.
Promotions. We may share your information in connection with any Promotion you enter on or through the Websites, as necessary to administer, market, sponsor, administer or fulfill the Promotion or as required by applicable laws, rules or regulations (for example, to provide winners鈥?lists or make required filings as appropriate) or in accordance with the applicable Official Rules of the Promotion/Sweepstakes you enter.
With Your Permission.Additionally, if you opt-in or otherwise agree to have your information shared with a third party for marketing purposes, we will share you information with the third party (or third parties) in which case the third party鈥檚 use of your information is subject to the third party鈥檚 own privacy policy.
Advertising of Third Party Products/Services. We may use and share with third party advertisers (and other third parties) certain Technical Information and/or Aggregate Information to show general demographic and preference information among NativeMobi users. We may also allow advertisers to collect Technical Information or Aggregate Information, which they may share with us, through the use of tracking technologies like cookies and web beacons. The information collected may be used to offer you targeted ad-selection and delivery in order to personalize your user experience by increasing the likelihood that advertisements for products and services you see will appeal to you, a practice known as behavioral advertising, and to undertake web analytics (i.e. to analyze traffic and other end user activity to improve your experience). To learn more about behavioral advertising or to opt-out of this type of advertising for participating ad networks, you can visit the Network Advertising Initiative website http://www.networkadvertising.org/managing/opt_out.asp.
Social Media Features:Our Web site includes Social Media Features, such as the Facebook Like button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Offer Walls: NativeMobi games or their purchase pages may display an 鈥渙ffer wall鈥?that may be hosted by a third party offer wall provider. The offer wall allows third party advertisers to provide virtual currency to users in exchange for interacting with an advertisement or for completing a marketing offer that may include signing up for an account with one of those advertisers. These offers are not controlled by or made by NativeMobi. These offers may be displayed to you based on certain technical information, such as your geographic area or anonymous demographic information. After clicking on one of these advertisements, you will no longer be on a site hosted by NativeMobi or a partnering Third Party Platform. To properly credit user accounts and to prevent fraud, a unique identifier will be shared with the offer wall provider. This identifier is used to ensure proper crediting of your account, prevent fraud or duplicate offers and to resolve any customer service inquiries that may arise. Once you complete an offer, you may then be returned to a NativeMobi Website or Service.
NativeMobi takes commercially reasonable security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, sensitive data that you share and we collect and store. These security measures may include practices such as keeping your sensitive data on a secured server behind a firewall, transmitting sensitive information (such as a credit card number) entered on our site or mobile application using secure socket layer technology (SSL), internal reviews of our data collection practices and platforms, as well as physical security measures to guard against unauthorized access to systems where we store your information. Unfortunately, however, no security system can be 100% secured, and we cannot guarantee that communications between you and NativeMobi, the Websites or Services, or any information provided to us in connection with the information we collect through the Websites or Services will be free from unauthorized access by third parties. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Your password is an important component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately and follow the notification procedures set forth in Section 6 of our Terms of Service. (https://www.eptonic.com)
As discussed, you can always choose not to provide certain information to us but you may not be able to use certain features of the Websites or Services. If you do not wish to receive Promotional Communications from us, you can opt-out by: (i) following the unsubscribe instructions provided in the Promotional Communication you receive; or (ii) managing your e-mail preferences by signing into your account on theEptonic.com site, clicking on the Settings link in the site header, navigating to the Preferences tab, and unchecking the email lists you no longer wish to subscribe to. Please note that despite your opt-out choice or indicated e-mail preferences, we will still send you administrative messages regarding the Websites or Services, including, for example, administrative confirmations, order confirmation, important updates regarding the Websites or Services, and notices regarding this Policy.
You may access and update your information that NativeMobi collects and maintains in the following ways:
Information We Receive From a Third Party Platform Or Wireless Device To manage the information NativeMobi receives about you from a Third Party Platform or Wireless Device, please follow the instructions provided by the Third Party Platform or Wireless Device provider for updating your information and changing your privacy settings. Once NativeMobi receives your information from a Third Party Platform or Wireless Device, that information is stored and used by NativeMobi in accordance with this Privacy Policy.
Information We Receive Directly From YouYou may update the information you provide directly to NativeMobi by logging into your Account on the relevant NativeMobi Website you are using and updating your Account information.
You may also request that we delete your Account by logging into the account you wish to be deleted, going to the in-game 鈥楬elp鈥?link, or clicking on the 鈥楽upport鈥?link on NativeMobi.com. This will direct you to our Customer Support site where you can use the 鈥楥ontact Us鈥?link to submit your request. Please indicate that you wish to delete your Account and provide your first name, last name, e-mail address, and user name. We will make commercially reasonable efforts to respond to your request within thirty (30) days. Please note that we may be unable to process your request if you do not log into the account you want to be removed, and if you play multiple NativeMobi games we will require that you make a separate request for each game account.
YPlease be aware that even after your Account is terminated or deleted some or all of your information may still remain visible to others, including but not limited to any information that has been: (a) incorporated into others user鈥檚 content, comments, postings, submissions, including but not limited to cities, resources or other in-game assets; (b) copied, stored or disseminated by other users; (c) shared or disseminated by you or others such as in a Public Posting; or (4) posted on a Third Party Platform. A request to delete and/or termination of your Account will not result in the removal of information collected and already put in aggregate form or information that cannot, in our sole discretion, be removed without undue burden to NativeMobi. NativeMobi is not able and/or obligated to remove any of your information from a Third Party Platform. Moreover, please be aware that even after you delete your Account or your account is terminated, your information, is not deleted in its entirety from our servers and may not be deleted from servers of the Third Party Platform you use to access our Services. We may, but are not obligated to, retain backup copies of your information, including personal information on our servers or databases (and/or any authorized third party servers or databases we use). Such information may be disclosed pursuant to this Policy regardless of whether your Account is deleted or terminated. Moreover, any Third Party Platform that you use to access the Services may also retain backup copies of your information even after your account is deleted or terminated which may be used and/or disclosed in accordance with their privacy policy.
As discussed, you can always choose not to provide certain information to us but you may not be able to use certain features of the Websites or Services. If you do not wish to receive Promotional Communications from us, you can opt-out by: (i) following the unsubscribe instructions provided in the Promotional Communication you receive; or (ii) managing your e-mail preferences by signing into your account on theEptonic.com site, clicking on the Settings link in the site header, navigating to the Preferences tab, and unchecking the email lists you no longer wish to subscribe to. Please note that despite your opt-out choice or indicated e-mail preferences, we will still send you administrative messages regarding the Websites or Services, including, for example, administrative confirmations, order confirmation, important updates regarding the Websites or Services, and notices regarding this Policy.
The Websites and Services are not intended for children under the age of 13 and we do not knowingly collect any personal information from such children. Children under the age of 13 should not use or attempt to use our Websites or Services, and if you are under 13, please do not attempt to use our Website or Services or send any information about yourself to NativeMobi.
In the event that we learn that we have inadvertently gathered personal information from a child under the age of 13, we will take reasonable measures to erase such information from our records. Parents who believe that NativeMobi might have any information from or about a child under 13, may submit a request [email protected] and to request that the information be removed.
From time to time, we may update this Privacy Statement to clarify our practices or to reflect new or different privacy practices, such as when we add new features, and NativeMobi reserves the right to modify and/or make changes to this Policy at any time. If we make any material change we will notify you prominent means such as by email notice sent to the email address specified in your account) or by posting a notice on the site. Other modifications will become effective on the day they are posted unless stated otherwise.
Any notifications regarding changes that have been posted on Websites may be removed after 30 days. If you have not accessed the Websites and/or the Services within 30 days, please consult the top of this Privacy Policy to determine when this Privacy Policy was last revised as there may be changes that have occurred since your last visit. If you continue to access and/or use the Websites or Materials, including any of the Services available through any Third Party Platform, after the effective date of any change, then such access and/or use will be deemed an acceptance of and an agreement to follow and be bound by the Policy as changed. The revised Policy supersedes all previous privacy policies. For this reason, we encourage you to review this Policy any time you access or use the Websites or Materials, and recommend that you print out a copy for your records. Upon our request, you agree to accept or sign a non-electronic version of this Policy and any other policies or agreements set forth or available on or through the Websites or any Third Party Platform.
Please feel free to contact us by submitting a request here [email protected] 銆倃ith any questions, concerns, or disputes you may have regarding our Privacy Policy. Please put 鈥淧rivacy Policy鈥?in the subject line so your message can be directed to the correct person(s). You may also contact us via postal mail at NativeMobi, Inc. South Shijicheng Road 599, Hi-tech Zone, Chengdu, China.